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Who is International SOS?

International SOS is the world's leading global health care and assistance network. It has over 4 000 professionals operating in 60 countries, 24-hour alarm centres in 28 countries, 25 international clinics and over 170 remote site medical facilities across five continents.

International SOS offers medical and technical support services in over 86 languages to those living and travelling outside their home countries. To facilitate medical intervention and evacuation, SOS has medical doctors in its alarm centres in Africa 24 hours a day.

 

Hints and tips

 

To ensure that you are covered by Standard Bank automatic travel insurance for your trip, whether abroad or local, purchase your public conveyance travel ticket with your Standard Bank credit card (MasterCard or Visa card).

 

The automatic cover offered is limited and we recommend that you purchase one of our additional cover options and discounted rates to ensure complete peace of mind.

 

If you have purchased your public conveyance travel ticket with frequent flyer miles that you have accumulated from spend on your Standard Bank credit card, you are not covered under automatic travel insurance. However, you do still have the option to purchase one of the additional cover options to ensure that you are covered for your trip.

 

If you have any pre-existing medical conditions for which you are taking medication or have received medical advice before you embark on your trip, we recommend that you take up one of the Pre-existing Medical Conditions cover options available to ensure you are adequately covered.

 

If you require an insurance certificate for visa purposed, contact the travel insurance call centre and they will provide this to you.

 

If you have any incidents while travelling and are unsure as to whether you are covered or if you might need medical assistance, contact International SOS immediately by reverse charges for advice and assistance on +27 11 541 1390.

 

If you have any incidents while travelling and are unsure as to whether you are covered or if you might need medical assistance, contact International SOS immediately by reverse charges for advice and assistance on +27 11 541 1390

 
 
 
Contact us

Travel insurance

0861 114 494

Emergency helpline and claims

+27 11 541 1390

Get a quote
 
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